Opportunity
Decrease in overall interruptions during meal time.
Aim
To achieve gold standard (score >=90) at the next Patient and Whanau Centred Care Standard audit in Dec 2018 in 1 specific category of: Able to eat meals without interruption
Overall score dropped from 91.7% in June 2017 to 79.2% in Dec 2017
Intervention
Diagnostic data showed most meal interruptions were by staff for medications
Discussed with IPU staff and referenced WDHB protected mealtimes policy
PDSA 1: Discussed issue and policy with all IPU staff
Changed medication timings (brought forward by half hour)
PDSA 2: Signage in dining room indicating 20 mins of uninterrupted meal time
Project Team
Team Member
- Astrid Smith, CADS Consumer liaison
- Ashishma Devi, Registered Nurse
- Elly Richards, Clinical Nurse Educator
- Keryn Wilson, Charge Nurse Manager
Project Sponsor
- Mags Ross, Manager, CADS
Project Lead
- Jason Cabral-Tarry, CADS
- Meg Smith, CNS
Next Steps
- Week of 20 Aug: PDSA 1 and 2 implementation
- Week of 27 Aug: Data collection and analysis
- Week of 3 Sept: Share results and accept/alter/abandon intervention
Sustainability Plan: consumer liaison to do ongoing measurements and share results with charge nurse manager and team
Spread: achieve gold standard in all areas of care standards in Dec 2018.
Astrid Smith
CADS Consumer liaison
Ashishma Devi
Registered Nurse
Elly Richards
Clinical Nurse Educator
Keryn Wilson
Charge Nurse Manager
Mags Ross
Manager
Jason Cabral-Tarry
Clinical Quality Coordinator
Meg Smith
Clinical Nurse Specialist