This year's Patient Safety Week (PSW) was held form 5-11 November 2017 with health services participating nationally. The focus was on medication safety which is in line with the World Health Organization’s five-year medication safety challenge. Harm is still occurring because people are taking the wrong medicines, so the Health Quality & Safety Commission (HQSC) produced a campaign with resources to encourage conversations between consumers and health professionals.
Our efforts for Patient Safety Week were recognised by HQSC and we were awarded with a morning tea shout.
Patient Safety Video
During PSW we released a 'world-first' Patient Safety Video featuring an alien and a few familiar faces.
Medication Safety Information & Resources
We developed the following resources:
- Medication Safety tray mat (also available in public areas as a take-home resource)
- Medication Safety screensaver running on all Waitemata DHB PCs
- Using Medicines Safely cards – available in English, Chinese and Korean, and also being translated by our Māori and Pacifica teams
- We had stands with take away information for the public at North Shore and Waitakere Hospitals
- We used our 'Happy or Not' terminals for the month of November to better understand our patients' perspectives by asking "How comfortable do you feel asking staff questions about your medicines?"
- We presented at Grand Rounds two weeks before PSW, covering:
- Informed choice and the importance of communication on medications and their side effects (patient story and experience)
- Integration (case study from clinical leader)
- Reconciliation (case study from anaesthetist)
- International speaker Carolyn Canfield came to speak about a patient's perspective:
- experience of harm
- changine paradigm
- staff resilience + patients
- We presented to a Waitemata DHB consumer group about Medication Safety